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Closing Plenary: Empathy is the #1 Job Skill: The Future of Work and Learning

What does it mean to be human in the age of intelligent machines? What are the job skills of the future? How can we train ourselves—and our employees—to be indispensable to business success? In this interactive keynote, entrepreneur and inventor of The Empathy Toy, Ilana Ben-Ari identifies creativity and emotional intelligence as two of the top skills workers need—now and in the future. Much of our work is becoming automated, she says. But a successful interaction between two human beings, or a creative way of thinking, can’t be automated. It can, however, be taught.

Presenter:  Ilana Ben-Ari, Design Thinker and Founder of Twenty One Toys

January 31

15:15

– 16:15

(1h)

Grand Ballroom

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